Field Tech Engineer III

The Field Tech Engineer III employee is responsible for the proper operation of a large group of Network elements. Duties in support of interdepartmental objectives, to include preventative and remedial maintenance, installation, optimization, building and ground upkeep, and integration of network hardware and interconnect facilities. This activity requires ability to troubleshoot site problems using specifications, drawings, plans, schematics, manuals, and tech support help lines. Position requires working alone and unsupervised and therefore this individual must be self-motivated/disciplined.

Job duties are outside of the normal Monday through Friday work week of 8:00 a.m. to 5:00 p.m., including before and after-hours, weekends, and holidays. Field Tech Engineer III must have a thorough understanding of the operation of Cellular One cell site equipment and be able to coordinate efforts with other members of the field team. This position requires installation responsibilities related to the site equipment. A clean driving record and a valid driver’s license are required and must be maintained. This position requires actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following:

  • Maintain and upgrade cell site, microwave, DC power systems, and all other assigned equipment in an efficient and timely manner
  • Install and maintain cell site equipment to company standards
  • Upgrade and expansion of existing systems
  • Assist in disaster recovery efforts of the network
  • Performance of drive tests at cell sites
  • Call test new installation from each TRX per sector
  • Responds to cell site alarms and dispatches for assigned or on call sites for troubleshooting and network restoral activities
  • Investigate and report back to engineering any interference issues on the network
  • On-call reporting responsibilities as scheduled by the Field Operations Manager of Lead Field Tech Engineer
  • Resolution of customer complaints as they apply to technical issues
  • Work effectively and efficiently with equipment vendors
  • Maintenance of inventories related to switch/cell site equipment
  • Reporting responsibilities as outlined by the Field Operations Manager or Lead Field Tech Engineer
  • Keep records up to date using trouble ticket and preventive maintenance systems
  • Ability to lead technical project involving larger teams
  • Ability to provide instruction and training (mentor) others on cell site equipment, maintenance procedures, and processes
  • Respond to power outages and hook up portable generators to keep up network reliability
  • Other duties as required or assigned

 

Education/Experience:

 

  • Two years electronics degree or electronics certification from an accredited school or military equivalent. Three to five years verifiable experience with wireless carrier.

 

Qualifications:

 

  • Proficient computer and software knowledge (i.e. Microsoft Office Suite, Email, ect)
  • Certification in Cellular Base Station (BTS) Equipment to include Nokia or Ericsson BTS equipment is a plus
  • Advanced level of understanding of telecommunications systems
  • Proficient use of electronic test equipment for cellular communications (i.e. Anritsu site master and PIM master equipment, wave guide test equipment ext)
  • Advanced understanding of microwave systems to include Ericsson and Ceragon equipment
  • Experience with Nokia/Ericsson LTE node B.
  • Experience with Ericsson RBS equipment and node B to include DUG, DUW and 6630 LTE
  • Strong communication and organizational skills required
  • Advanced understanding of DC power system installation and trouble shooting
  • Understanding of fiber optics

 

Work Schedule/Hours:

 

  • Job requires flexible work schedule outside the normal Monday through Friday work week, including before and after-hours, weekends and holidays.
  • May attend meetings, which could involve some overtime nights and/or holidays
  • Must be able to work an on-call schedule

 

Work Environment/Conditions:

 

Safety-Sensitive position. Candidate must maintain the ability to work in a constant state of alertness and in a safe manner. Employee will be working outside in wet humid and extreme cold and/or extreme hot conditions some of the time. Employee will work in high, precarious places some of the time. Position requires reaching with hands and arms, climbing or balance and kneeling, stooping, crouching, and crawling. Outdoors exposed to changing weather conditions (rain, snow, wind, etc.). Employee is required to lifting up to 100 pounds. Lifting or carrying about 20% of the time. Some of the work day will be in improperly illuminated or awkward and confining spaces. Job requires moderate physical activity somewhat strenuous of a primarily product/technical nature. Job requires manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials. Job requires close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus.