Junior Systems Administrator-IT

The Jr. Systems Administrator will lead in the design, development, and support of the Mobility strategy for CellularOne of NE AZ. This position will lead the team to drive the design and build-out secure and stable architectures. You will be involved in providing top level technical support for development, implementation, and integration of new systems. As these systems are brought on-line you will provide incident resolution; secure operations; provide status reports and performance analysis. Respond to escalated emergencies or system downtime is also required.

Primary Duties and Responsibilities:

  • Advanced troubleshooting of Windows /2008/2012/2016 Server and Windows 7/10 operating systems
  • Install & troubleshoot software applications
  • Configure and troubleshoot clients in an Exchange 2016 Environment.
  • Provide hardware and software troubleshooting for Microsoft platforms
  • Provide advanced troubleshooting for applications and systems, determining cause and effect
  • Provide Technical training to end users as requested or needed
  • Removal of spyware, adware & viruses from desktops
  • Troubleshoot peripheral devices
  • Provide server maintenance such as backup monitoring; apply BIOS/Firmware updates and install security patches.
  • Monitor and troubleshoot backup jobs
  • Demonstrate the ability to multi-task during occasional peaks in workload
  • Display strong inter-personal, verbal and written communication skills
  • Display strong project management skills and ability to meet deadlines with little to no supervision
  • Expertly understand and apply advance system administration
  • Act as lead and direct other resources in support of project and operational activities
  • Provide 24 x 7 on call support as part of a scheduled rotation with other team members
  • Function as technical liaison for Active Directory and Group Policy related project activities
  • Lead design reviews, define standards, recommend and establish policies
  • Provide mentoring to fellow IT Personnel, and others
  • Configure and tune hardware and software to insure optimum performance and resource utilization

Secondary Duties and Responsibilities:

  • Be responsible for communicating all system performance degradation to management
  • Develop and maintain technical documentation for system environment
  • Maintain strict change control of system infrastructure
  • Measure capacity and performance trends to determine long-term needs
  • Provide systems metrics, root cause analysis, and proactive monitoring
  • Provide other technical services as necessary for the successful completion of projects
  • Work hands on, provide troubleshooting, and acquire new skills rapidly
  • Evaluate hardware and software requirements and be able to justify purchase decisions
  • Create, test, and update disaster recovery plans

Desired Skills & Experience
The candidate must meet the following requirements:

  • Strong comfort level with Windows 7/10, Microsoft Office Products and basic networking troubleshooting
  • A working knowledge of Windows 2016 Active Directory, Microsoft Server 2008R2/2012R2/2016, Windows AD administration
  • Exchange 2016 and Exchange Power Shell
  • The ability to communicate effectively with clients, co-workers and management
  • Basic understanding of TCP/IP network technologies
  • Basic knowledge of wireless technologies
  • Adhere to strict change control procedures, communication protocols and documentation standards
  • The ability to use sound judgment in the promotion of maximum service uptime.
  • A track record of supporting the overall IT organization through collaboration and communication.
  • Experience within server virtualization (VMware)
  • Some knowledge of Linux, Unix or Mac environments
  • Experience supporting a 24×7 environment and the ability to take an on-call rotation

The ideal candidate will possess the following:

  • Associates degree preferred, and or 5+ years equivalent experience designing/supporting Microsoft Windows 2008R2/2012R2/2016 in a production environment. And Exchange 2016
  • In-depth understanding of Mobility
  • In-depth understanding of current Microsoft technologies
  • Extensive experience with a deep understanding of Active Directory
  • Extensive experience designing and maintaining Group Policies (GPOs)
  • Extensive experience in designing systems and security strategies
  • Extensive experience with a deep understanding of DNS, DHCP, and TCP/IP networking
  • Experience working with WSUS
  • Extensive experience in hardening Microsoft systems
  • Excellent written and oral communication skills
  • Demonstrated experience with superior judgment, problem resolution, cross team collaboration and the ability to work under critical deadline pressure
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to present ideas in business-friendly and user-friendly language
  • Highly self-motivated and directed
  • Keen attention to detail
  • Ability to manage a diverse workload and work under time constraints. Expect heavy workloads during project development and implementation.
  • Analyze new and emerging technologies and apply them to meet current and future business requirements.
  • Strong technical and analytical skills with the ability to think creatively and develop new solutions