Technical Product Manager 

Reports To 

Product Manager will report to the Director of Operations 

Job Overview 

The Technical Product Manager is an overall owner for a set of service offerings for wireless, fixed wireless, and fiber requirements for Enterprise, Government, Mid-Market, SMB, and consumer retail. This position is focused on managing, evolving, and expanding the Smith Bagley, INC portfolio of products and supporting the sales channels to maximize sales, revenue, and margins. This product management professional is able to understand segmented customer requirements, the landscape of competitive options each customer may consider, and articulate where wireless, fixed wireless, fiber, or another solution is the ideal solution for deployment among the Smith Bagley Networking alternatives. The Product Manager and their distributed, Smith Bagley’s cross-functional team of operational, sales, marketing, in some cases, engineering and technical development resources must insure the product features and functionality, which can drive growth, are fully supported to achieve positive User and Customer Experiences so as to facilitate a profitable portfolio of services for the company. 

Responsibilities and Duties 

 Ensure E-Rate, ISP Transport, DIA, Wireless, Fixed Wireless, FTTH, and Broadband product alignment with cross functional stakeholders including development, operations, sales, marketing, legal, regulatory, etc. 

 Assist Federal Funding Program Management, including commercial forecasting, balance sheets, product viability, service mapping, etc… 

 Maintain and evolve Sales, Process and documentation as living documents. 

 Maintain and communicate prioritized backlog and roadmap for product, features, and service offerings. 

 Develops metrics to gather data of market conditions and customer requirements to assess and recommend appropriate implementation or management of product portfolio mix which maximizes revenue and margins and aligns with corporate strategic direction. 

 Defines market, including competitive analysis and definition of product functionality. 

 Prepares and presents business cases for new products. 

Technical Product Manager 

 Drive portfolio execution to attain its goals as set forth in company strategy and financial forecasts. 

 Support sales and marketing resources with information regarding customer benefits, market differentiation, and overall value proposition. 

 Support field sales and engineering for qualified opportunities by assessing customization or feature feasibility. 

Qualifications 

 Bachelor’s degree or equivalent education and relevant experience 

 5+ years’ experience as a Product Manager in the telecommunications industry. 

 Entrepreneurial “can do” attitude, willingness to be creative, flexible, and ability make an impact. 

 Demonstrated experience with Program management, Process development and execution. 

 Demonstrated knowledge and experience defining and executing go-to-market strategies. 

 Excellent interpersonal, written, and verbal communication skills. 

 Technical aptitude to understand product dynamics and recommend product enhancements. 

 A strong understanding of Wireless LTE, Fixed Wireless, Fiber, FTTH Services, and all technologies related to telecommunications. 

Job Requirements 

Provide a bullet point list of the Job qualifications (examples below) 

 Ability to travel up to [25%] of the time. 

 Ability to sit, stand, or be active for [8] hours a day. 

 Ability to sit in front of a computer [8] hours per day. 

 Ability to work from home in an environment that allows for a professional business environment. 

o Anywhere in the US. 

 [Have a valid driver’s license and maintain a clean driving record].