Help Desk Field Engineer II

Who We Are:

For almost 30 years, Smith Bagley, Inc. (SBi) has served the communications needs of underserved rural communities and tribal lands in the Southwest.  Our cellular division, Cellular One, is a leading regional provider of mobile technology and wireless communications service operating a network of more than 230 cell sites, covering 60,000 square miles. We also own Sunstate Technology Group, an IT Firm that serves a wide variety of organizations from Fire and EMS to healthcare and schools.  Discover our values and what makes us tick in this quick video: https://www.youtube.com/watch?v=ClBQVq-9y9E  

What Can You Expect From SBi?

SBi offers a competitive salary range to meet you where you are today with a clear path to success where you may be rewarded with: a free cell phone account, monthly fitness and wellness reimbursements, employee assistance programs, quarterly bonuses as well as an incredible benefit package that includes: Medical/Dental/Vision/Short & Long Term Disability/ Life Insurance/401k.

What Does SBi Expect From You?

YOU are a perfect fit if you’re highly productive and good at setting goals, keeping track of progress and taking initiative to improve your work. Always ready to take the first step, you’re action-oriented, practical and focused. You take a lot of pride in practicing excellence in the ordinary and following through with the tasks that have been assigned to you or your team.

Sunstate Technology is a growing IT company looking for a Field Engineer. The Field Engineer will work on service tickets and projects and can support client systems on-site and client locations, using industry standards and applications.

Experience in working in an MSP “Managed Services” and particularly experience using ConnectWise applications are valued!

Job Description: 

The Field Engineer role is required to have a good understanding and knowledge of all computers, laptops, peripheral hardware, Operating systems, and the Microsoft Office suites. The Field Engineer person must have a good understanding of how to install and configure computers, printers, peripherals, 3rd party software, and network equipment including Switches, Routers, servers, CCTV, VoIP and cabling.