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- FEATURED
  
  FREE4Life
  
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  View all Plans →
  
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  FlexFone Data Devices
  
  On Government Assistance? Get more FREE shareable data!
  
  More details →
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Trouble Ticket

Many services issues can be fixed by turning your phone off and on again to reset the system. If you still have trouble, please fill out the form below:

Customer Name*
Cellular One Number*
Additional/Alternate Phone Number
Customer Email*
Handset Make and Model (i.e. Samsung Note 10, Blu C5L)*
My Issue is with*
Briefly Explain Nature of Issue (then complete fields below with more specifics)*
Specific Issue
Date of Issue*
MM slash DD slash YYYY
Time of Issue*

: Hours

Minutes

AM/PM
Network at time of issue?
- Home (Cellular One)
- Roaming (Specify)
Roaming Carrier (If Known)
Issue is with Calls/Text/Pictures when...
- Incoming
- Outgoing
- Both Incoming and Outgoing
Phone number of other party for calls/text/pictures*
Data Issue
- Slow/Times-Out
- No Data at all
- Other (use box below with specifics on data issue)
Other Data Issue (specifics)
Voicemail Issues
- Can't Access
- Caller can't leave message
- Cannot retrieve
- Password reset
Other Voicemail Issue (specifics)

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Bill Shock
Network Coverage Area
Fair Use Policy
Privacy Policy
Robocall Mitigation Policy
FCC Net Neutrality
14 Day Trial Period – Lifeline
14 Day Trial Period – Naked Mobile
14 Day Trial Period – FlexFone
14 Day Trial Period – Cellular One

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