Warranty Centers

We are no longer accepting equipment for warranty until a visual inspection has been completed on the device. Please bring your handset to one of our 7 Warranty Centers: Chinle, Farmington Store, Gallup Store, Kayenta, Show Low, Window Rock & Tuba City.

Upon evaluation, the Warranty Center agent will be able to give you the options available. Please be advised that a Manufacturer’s Warranty covers defects from the factory. Damage caused through normal wear and tear, exposure to liquids, or overloaded memory or viruses from after-factory apps are not covered under the Manufacturer’s Warranty. No replacement equipment will be provided until the Warranty process is completed; approximately 10-14 days.

From the list below, please contact the store nearest to you to find out more about warranty options available to you.

Chinle
Navajo Route 7
Chinle, AZ

Farmington
4009 E Main St Ste F
Farmington NM

Gallup
American Heritage Plaza
Gallup, NM

Kayenta
HWY 160
Kayenta, AZ

Show Low
1350 S White Mtn Rd
Show Low, AZ

Tuba City
322 Hwy 160 Dine’ Market
Tuba City, AZ

Window Rock
Navajo Shopping Center, Ste 4
Window Rock, AZ

Looking for Business Solutions?

You’re leaving Cellular One and heading to SBi Business, our dedicated website for business customers. Explore internet, voice, managed IT, cybersecurity, and technology solutions designed for your business.

We're updating our Payment Portal!

We apologize for the inconvenience. This site is under construction.

To make a payment, please call our Customer Care team at 1-800-730-2351.

Our plans just got better!

To activate please call our Customer Care team at 1-800-730-2351. or visit your local Cellular One store.