Cellular One Announces Holbrook and Flagstaff Store Closures as Part of Service Optimization Strategy

(Show Low, Ariz.) July 23, 2025 – Cellular One of Northeastern Arizona is announcing the upcoming closure of two retail locations as part of an ongoing effort to enhance and modernize service delivery across its coverage area. The Holbrook store at 252 Navajo Blvd will close after Tuesday, July 29, 2025, and the Flagstaff kiosk located inside the Flagstaff Mall at 4650 US-89 will close after Sunday, August 31, 2025.

“These changes are being made with care and consideration, and our commitment to serving rural and tribal communities remains stronger than ever. For over 30 years, we have proudly connected families and communities across Navajo, Hopi, and other underserved areas through affordable devices, Lifeline phone service, and the region’s most extensive network,” said Judd Hinkle, CEO of Cellular One.

Cellular One will continue to support customers in these areas through enhanced phone support, online services, and special pop-up events where our team brings in-person help directly to your community. These events include device activations, upgrades, and customer service support. Follow the company on Facebook at facebook.com/CellularOneOnline to stay updated on upcoming pop-up events.

“Also, as a proud E-Rate provider, we also remain deeply invested in the future of our region—helping hundreds of schools, libraries, and healthcare organizations across Arizona and New Mexico access federally subsidized broadband and technology solutions.

So, while we say farewell to these two retail locations, we’re not going anywhere—our mission to keep you and your family connected continues with strength, heart, and innovation,” added Hinkle.

Customers can continue to access Cellular One’s full range of services through:

Telephone Support: 1-800-730-2351

Find a Store Near You: mycellularone.com/locations

My CellularOne App – available for download on Android and iOS

About us / 30+ Years of Service

Owned and operated by Smith Bagley Inc. (SBi), Cellular One has proudly served the Four Corners region for more than 30 years and operates a network of more than 240 cell sites, with a license area covering nearly 60,000 square miles. The company employs almost 200 team members, many of whom are Native American. SBi leadership pioneered the utilization of the federal Lifeline subsidy for mobile, which made mobile phone service attainable for financially challenged families in rural and Tribal communities throughout the Southwest and beyond. 

The company also owns and operates Naked Mobile (a pay-in-advance mobile brand), SBi Business (a seasoned ERATE/ICT provider to regional schools, libraries, and healthcare facilities), and Sunstate Technology Group (an IT MSP). Thus, SBi is highly versatile, providing not only mobile voice services, but also wireless broadband, fixed broadband, managed IT, and point-to-point microwave connectivity.  

Committed to Corporate Social Responsibility 

Founded by philanthropist Smith Bagley, community giving is a vital part of the company’s DNA. Cellular One (SBi) consistently sponsors a wide variety of regional events, scholarships, fundraisers, and supports charity organizations including Native Americans for Community Action, Navajo Missing and Murdered Diné Relatives, Diné Skate Garden Project, the Annual Hopi Earth Day Cleanup, the White Mountain Apache Kids’ Fishing Derby, and many more.