We are no longer accepting equipment for warranty until a visual inspection has been completed on the device. Please bring your handset to one of our 7 Warranty Centers: Chinle, Farmington Store, Gallup Store, Kayenta, Show Low, Window Rock & Tuba City.
Upon evaluation, the Warranty Center agent will be able to give you the options available. Please be advised that a Manufacturer’s Warranty covers defects from the factory. Damage caused through normal wear and tear, exposure to liquids, or overloaded memory or viruses from after-factory apps are not covered under the Manufacturer’s Warranty. No replacement equipment will be provided until the Warranty process is completed; approximately 10-14 days.
From the list below, please contact the store nearest to you to find out more about warranty options available to you.
Chinle
Navajo Route 7
Chinle, AZ
Farmington
4009 E Main St Ste F
Farmington NM
Gallup
American Heritage Plaza
Gallup, NM
Kayenta
HWY 160
Kayenta, AZ
Show Low
1350 S White Mtn Rd
Show Low, AZ
Tuba City
322 Hwy 160 Dine’ Market
Tuba City, AZ
Window Rock
Navajo Shopping Center, Ste 4
Window Rock, AZ
To activate please call our Customer Care team at 1-800-730-2351 or visit your local Cellular One store.