Revised and Effective November 3, 2025
Cellular One is a division of Smith Bagley, Inc. As used herein, “Cellular One” means Smith Bagley, Inc.
Smith Bagley, Inc. pays a license fee to use the name Cellular One.
These Terms and Conditions contain important information about your legal rights, and require that certain
disputes be resolved through arbitration instead of a court trial.
Your participation with the AirMax Program (the “Program”) is contingent upon your agreement with these
terms and conditions, applicable and other supplemental terms and conditions, which are available at
www.mycellularone.com/plans.
Cellular One reserves the right to change or modify any of these Terms and Conditions at any time and at its
sole discretion. However, if the terms are modified in such a way that is materially adverse to you, Cellular One
will provide a minimum of 30 days’ written notice. Your use of services after any changes or modifications to the
Terms and Conditions have been posted to our website indicates your consent of the then current Terms and Conditions.
The currentness of these Terms and Conditions are indicated by the Revised and Effective Date at the top of the first page. Cellular One, therefore, encourages all subscribers to review the Terms and Conditions on our Website periodically.
Cellular One is a registered trademark. All rights reserved. Once you have reviewed these materials, we will be happy
to explain any portion of your agreement or answer your questions.
By purchasing or activating a wireless communication device or using any Cellular One service (“Service”), Customer (“You”) acknowledge and agree to the following terms and conditions:
AirMax Unleashed is a new, single-tier residential internet plan designed to deliver faster speeds and a premium
connectivity experience. The plan provides unthrottled data speeds, with a typical download/upload of up to 100 Mbps.
This offer may be combined with other offers or promotions. Cellular One may discontinue this program at any time in its
sole discretion without notice. Statement of typical speeds does not constitute a guarantee of speeds, and Cellular One
assumes no liability for speeds less than those stated herein.
Statement of typical speeds does not constitute a guarantee of speeds, and Cellular One, its subsidiaries, employees,
partners or agents assume no liability for speeds less than those stated herein.
Most Customer concerns can be resolved through our Customer Solutions Department. However, if a concern cannot be resolved, all CUSTOMER DISPUTES WILL BE RESOLVED THROUGH THE AMERICAN ARBITRATION ASSOCIATION USING THE WIRELESS INDUSTRY ARBITRATION RULES. THIS MEANS THAT ALL DISPUTES ARISING FROM OR RELATING IN ANY WAY TO YOUR CELLULAR ONE SERVICE OR EQUIPMENT, WHETHER UNDER THESE TERMS OR CONDITIONS OR NOT, WILL BE RESOLVED THROUGH ARBITRATION, NOT IN COURT OR THROUGH JUDGE OR JURY. Moreover, to the fullest extent allowed by law both of us agree to waive any rights to pursue a claim arising from or relating to this contract or the Service as a class action; that is, you or we will not join a claim with the claim of any other person or entity or pursue a claim on behalf of any other person or entity. The waivers in this section continue in force and effect after the termination of this contract. You may also attempt to resolve your dispute by writing to the Arizona Corporation Commission, Utilities Division, 1200 W. Washington, Phoenix, Arizona 85007; the New Mexico Public Regulation Commission, P.O. Box 1269, Santa Fe, New Mexico 87504; or the Federal Communications Commission, Consumer & Governmental Affairs Bureau, 445 12th Street, S.W., Washington, D.C. 20554.
By entering into a transaction governed by these Terms and Conditions, the Customer is agreeing to the governing laws of the
State of Arizona or New Mexico, respectively for transactions occurring in those states, and to the governing laws of the State
of Arizona for transactions occurring in all other states.
For information on how Cellular One protects its customers’ privacy, please review our Privacy Policy at
www.mycellularone.com/privacy-policy.
We apologize for the inconvenience. This site is under construction.
To make a payment, please call our Customer Care team at 1-800-730-2351.
To activate please call our Customer Care team at 1-800-730-2351 or visit your local Cellular One store.